For warranty claims, please email with the following information:

For UK customers, please email

  1. Images of your damage item, including: 
  • Image of the full item.
  • Image of the damaged area.
  • Image of product tag (found on the back side of the item or on the package) which includes the Model Name.
  • Copy of the receipt or proof of purchase


      2. Your U.S. mailing address 


Our support team will receive your email and reach out to you with a response within 1-2 business days.